Simply days after issuing a voluntary recall for the Anker PowerCore 10000, the corporate has now issued a second, broader recall, this time with world attain and 5 further energy financial institution fashions affected.
Anker says the transfer is a proactive step following latest enhancements to its inner high quality assurance techniques. Whereas the corporate claims the chance of malfunction is low, it’s recalling the affected fashions “out of an abundance of warning.” All 5 energy banks flagged within the recall use lithium-ion battery cells sourced from the identical provider.
5 fashions affected
The world recall (by way of Macrumors), applies to the next energy banks:
Anker Energy Financial institution (10K, 22.5W) — Mannequin A1257
Anker Energy Financial institution (20,000mAh, 22.5W, Constructed-In USB-C Cable) — Mannequin A1647
Anker MagGo Energy Financial institution (10,000mAh, 7.5W) — Mannequin A1652
Anker Zolo Energy Financial institution (20K, 30W, Constructed-In USB-C and Lightning Cable) — Mannequin A1681
Anker Zolo Energy Financial institution (20K, 30W, Constructed-In USB-C Cable) — Mannequin A1689
To search out the mannequin quantity and the serial quantity in your product, Anker instructs customers that “the serial quantity is normally printed on the aspect or again of the product”:
When you personal any of those fashions, Anker recommends stopping utilizing them instantly, even when they appear OK. The corporate warns that affected batteries might overheat, doubtlessly resulting in melting, smoke, and even hearth.
Methods to verify in case your system is affected
Right here’s the step-by-step, as supplied by Anker:
Step 1: Verify your mannequin quantity—situated on the again or aspect of your energy financial institution. If it matches one of many following fashions (A1257, A1647, A1652, A1681, A1689), proceed to Step 2.
Step 2: Confirm your serial quantity or submit your proof of buy utilizing our on-line recall type: http://www.anker.com/rc2506-form
Be aware: Please rigorously evaluate the letters and numbers in your serial quantity, resembling “1,” “L,” “l,” “2,” and “Z.” Characters like “0” (zero) and “O” (letter O) are simply confused. Affected serial numbers don’t include the letters “O” or “I.”
Anker additionally says that in case your system is confirmed to be affected, you’ll be able to select between two compensation choices when filling out the recall declare type: Obtain a free substitute product or obtain a present card to be used on the Anker web site.
Alternative and discarding instrucions
Like with the PowerCore 10000 recall, Anker asks purchasers to not eliminate the ability financial institution till the corporate confirms it’s eligible for substitute.
The corporate emphasizes that recalled lithium-ion batteries have to be taken to a licensed facility, normally a municipal Family Hazardous Waste assortment website, fairly than recycling or drop-off containers, which aren’t geared up to securely deal with recalled batteries.
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