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Border bitterness is devastating cross-border tourism. However one Canadian metropolis is bucking the development



RCMP officers take part in the Calgary Stampede parade on Friday, July 4, 2025.

Those that journey by automobile between the U.S. and Canada at crossings just like the Peace Bridge have grown accustomed to lengthy wait instances over time, however drivers headed in both route immediately hardly ever face delays.

These empty lanes sign a stark change: Cross-border journey has fallen to historic lows, surpassing even the slowdowns seen after 9/11 and the 2008 monetary disaster.

“We’re presently seeing extra excessive drops in journey by automobile than we did throughout these (earlier) crises,” says Laura Presley, an analyst at Statistics Canada, noting an “abrupt shift” initially of this 12 months.

U.S. President Donald Trump’s commerce conflict, his “51st state” rhetoric, and stricter immigration guidelines have sparked a backlash that has Canadians selecting to spend extra at house, and fewer on American items and journey.

People, in flip, are much less certain about being welcome up north, and everyone seems to be coping with financial uncertainty.

Cities on either side of the border are dashing out event-driven and focused advertising and marketing campaigns to reverse the slide and convey individuals again.

It hasn’t been simple.

Greater than a blip

After 9/11, automobile journey to the U.S. by Canadian residents dropped by simply over 30 per cent, and the 2008 monetary disaster noticed automobile journey drop by slightly below 23 per cent. Knowledge launched final week present that is worse than each: Canadian return journeys from the U.S. by automobile in June dropped 33.1 per cent in comparison with June 2024, and that was the sixth consecutive month of decline. Canadian air journey to the U.S. additionally fell by 22.1 per cent in June.

Canadians spent US$20.5 billion within the U.S. final 12 months, and the U.S. Journey Affiliation has warned {that a} 10 per cent drop in Canadian tourism this 12 months might value the American economic system US$2.1 billion in spending and 140,000 jobs.

  FILE: Sunlight shines through the flags of Canada and the United States, held together by a protester outside on Parliament Hill in Ottawa, Feb. 1, 2025.

The development has harm Canada, too, however not as badly. American automobile journeys to Canada in June fell 10.4 per cent year-over-year, for a fifth month of decline. American air journey to Canada is down too, however solely by 0.7 per cent in June.

Anusha Arif, an economist at TD Economics, mentioned her analysis factors to a decline of as much as 10 per cent in U.S. spending in Canada, which might add as much as a $1-billion loss.

Love letters over the border

This 12 months’s downturn is prompting tourism communities on either side of the border to reimagine event-driven and focused advertising and marketing to draw worldwide guests.

Whereas U.S. visitation numbers are down throughout Canada, there’s one brilliant spot: Calgary.

“We’re bucking the development with regards to U.S. visitation,” mentioned Alisha Reynolds, president and CEO of Tourism Calgary.

Alberta confirmed the strongest progress in U.S. travellers year-on-year as of April, per Statistics Canada, and the Convention Board of Canada is forecasting that Calgary will herald 8.7 million guests this 12 months in comparison with 8.4 million final 12 months. “We did see that visitation to Calgary from the U.S. was up in Q1, which was implausible,” Reynolds says. Tourism Calgary has reported that U.S. customer spending elevated there by 4.5 per cent within the first three months of the 12 months.

  (L to R) Eleanor Olszewski, Minister of Emergency Management and Community Resilience, Alberta Premier Danielle Smith, and Calgary Mayor Jyoti Gondek flip pancakes at the First Flip event in Calgary on July 3, 2025.

So, what’s Calgary doing proper? “One in every of our strategic pillars at Tourism Calgary is to be a year-round eventful metropolis… We’re (working) … to draw world sports activities, main occasions, cultural occasions, to proceed to showcase our metropolis as a spot that individuals need to expertise.” This contains “robust, focused U.S. advertising and marketing efforts to bolster that pleasant relationship between our international locations.”

This 12 months’s Calgary Stampede

drew only a few thousand individuals fewer than final 12 months’s record-breaking 12 months

with organizers reporting

1,470,288 attendees by the point the 10-day occasion wrapped up Sunday evening.

Worldwide guests represented an estimated seven per cent of attendees.

Whereas Calgary has been essentially the most profitable at it thus far, a number of Canadian advertising and marketing campaigns are focusing on desired U.S. travellers.

“American travellers are very important to Toronto’s customer economic system,” says Andrew Weir, president and CEO of Vacation spot Toronto.

U.S. visitations to the town are down thus far this 12 months, making this the “important second to remind them they don’t seem to be solely invited to Toronto, however genuinely welcomed. That message is on the coronary heart of our ‘100 per cent’ marketing campaign.” That advert marketing campaignwhich highlights Toronto as “all in” on numerous tradition and meals, soft-launched in late February — simply weeks after Trump’s tariffs — and totally rolled out in main U.S. cities in Might.

  Cars wait in line to enter the United States at a border crossing at the Canada-U.S. border in Blackpool, Quebec, Canada, on February 2, 2025.

The provincial tourism company Vacation spot Ontario, in the meantime, is encouraging People to “Spend much less, do extra,” noting the beneficial change charge. And who can resist a digital hug? Social media campaigns like
the “Come Hug it Out” marketing campaign for Quebec’s Jap Townships
are reassuring People that they’re welcome in Canada and shall be handled effectively.

On the opposite aspect of the border, U.S. states and locations are additionally ramping up efforts to woo Canadians again.

In Might, Go to California launched its unsubtle “California Loves Canada” marketing campaign to counter what it predicts shall be a 19 per cent drop in Canadian visitation in 2025. “Each marketing campaign is developed towards a backdrop of evolving political, financial and cultural circumstances,” says Caroline Beteta, president and CEO of Go to California. However this 12 months, “we felt it was essential for California Loves Canada to particularly spotlight our robust bond with Canada and thank them for all they’ve performed for the Golden State over time.” The marketing campaign affords reductions of as much as 25 per cent off greater than 1,000 motels and actions solely for Canadians.

Florida noticed slightly below 1.3 million Canadian guests between January and March this 12 months, a 3.4 per cent drop from 2024, which is why the sunshine state can also be focusing on Canadians with each event-driven and country-specific advertising and marketing. “Whereas conventional seasonal advertising and marketing is a vital technique, event-focused campaigns provide a extra private strategy, like our Winter Village activation in Toronto’s Distillery District and the favored Sunshine Giveaway this previous 12 months,” says Craig Thomas, interim president and CEO of Go to Florida. He notes that his campaigns this 12 months are connecting with Canadians on extra platforms than ever, and in each English and French.

In response to the decline in Canadian guests nationwide, Model USA, is ready to launch its “America the Stunning” marketing campaign subsequent month, emphasizing what Fred Dixon, the nationwide tourism group’s president and CEO, has referred to as a transparent message that “the USA is open for enterprise and able to welcome respectable worldwide travellers.”

Restoration a good distance off

With cross-border customer numbers slumping for many locations and Trump threatening a brand new 35 per cent tariff for some Canadian merchandise, analysts don’t have a lot hope for a journey rebound anytime quickly, regardless of these intelligent advertising and marketing campaigns.

TD Economics doesn’t anticipate enchancment, given the present commerce tensions. However, says
Arif
, “in immediately’s surroundings, the financial traits are dynamic. We’d see a modest reversal, a minimum of a moderation of those declines, by the tail finish of 2025, however this largely hinges on exterior components,” she provides, nodding to the present commerce negotiations.

Nationwide Put up

tmoran@postmedia.com

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