Two weeks in the past, Microsoft stated it was investigating a problem inflicting the brand new Outlook e-mail consumer to crash when customers clicked a button that ought to’ve helped them swap again to traditional Outlook.
The corporate now says this bug has been fastened, and clicking the “Go to traditional Outlook” button will not crash New Outlook for Home windows.
“Some customers have reported that the ‘return to traditional Outlook’ button in new Outlook for Home windows doesn’t open a assist article on the best way to obtain traditional Outlook for Home windows,” Redmond stated when it acknowledged the issue on March 12, including that “the appliance simply closes, and traditional Outlook just isn’t put in.”
Those that do not wish to danger crashing their e-mail consumer may obtain the standalone Outlook traditional consumer for Home windows or set up it from the Microsoft Retailer.
Contact your IT admin for help for those who use a piece or faculty account and may’t restore traditional Outlook utilizing the above steps.
Go to traditional Outlook” button (BleepingComputer)
Final month, Microsoft addressed one other identified problem that broke e-mail drag-and-drop in Outlook after putting in latest Home windows 24H2 updates.
Because the begin of the 12 months, it has fastened different Outlook points, together with one which led to Basic Outlook and Microsoft 365 functions crashing on Home windows Server 2016 or Home windows Server 2019 programs and one other one which triggers traditional Outlook crashes when writing, replying to, or forwarding an e-mail.
Microsoft introduced in December that the brand new Microsoft 365 desktop consumer app put in on Home windows gadgets will deploy the brand new Outlook along with the traditional Outlook consumer. It additionally suggested admins to edit their configurations and exclude the brand new Outlook app earlier than new installations the place it is not wanted.
You’ll find extra info on blocking customers from switching to the brand new Outlook and controlling different options and capabilities on Microsoft’s assist web site.
In January, Redmond additionally started force-installing the brand new e-mail consumer on Home windows 10 programs, beginning with the KB5050081 non-security preview replace. This transfer was first revealed in early January when the corporate stated the brand new e-mail consumer can be routinely put in for all Home windows 10 customers after putting in the February 2025 safety updates.
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