Microsoft has mounted a identified concern that can trigger the traditional Outlook e mail consumer to crash when opening emails or beginning a brand new message.
The bug impacts customers throughout all Microsoft 365 Workplace channels who up to date Outlook for Microsoft 365 earlier this month.
“Once you open or begin a brand new e mail, traditional Outlook crashes. This concern happens as a result of Outlook can not open the Varieties Library. The rising instances for this concern are on digital desktop infrastructure (VDI),” the Outlook group stated when it acknowledged the difficulty final week.
The corporate says the bug has been addressed throughout a number of channels, with mounted variations launched earlier this week for Present Channel Preview, Month-to-month Enterprise Channel, Semi-Annual Enterprise Channel, Outlook 2021, and Outlook 2024 customers.
Redmond will even launch non-security updates to repair the difficulty for Outlook 2016 and Outlook 2019 on July 1st and July eighth, respectively.
Those that cannot instantly replace or are nonetheless ready for a set model can manually create the lacking FORMS2 folder at C:CustomersAppDataLocalMicrosoftFORMS2 as a brief workaround.
To try this, you must observe these steps:
Shut Outlook and different Workplace functions.
Choose Begin > Run and enter the trail %localappdatapercentMicrosoft and choose OK.
Within the File Explorer menu, choose New > Folder and identify it FORMS2.
Microsoft has additionally resolved an Outlook concern affecting customers within the Present and Beta channels that precipitated mailbox folders to flicker and transfer round when objects had been moved to the folders after updating to Outlook model 2505 (Construct 18827.20128).
Affected customers who cannot apply the repair are suggested to revert to model 2504 or toggle off caching of the shared mailbox by disabling Obtain Shared Folders as a workaround.
In latest weeks, Redmond has additionally pushed a service replace to deal with a bug that triggered Outlook LTSC 2019 crashes when opening Viva Interact, Yammer, Energy Automate, and different emails.
Earlier this 12 months, Microsoft launched a repair for one more identified concern inflicting traditional Outlook and Microsoft 365 apps to crash on Home windows Server methods. Moreover, the corporate shared a brief repair for crashes impacting traditional Outlook when writing, replying to, or forwarding emails.
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