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SASSA enhances safety with obligatory biometric verification



Sassa has introduced the introduction of a compulsory biometric enrolment and id verification course of for shoppers who use different types of identification aside from the usual 13-digit South African ID quantity.

This transfer, efficient from Might 5, 2025, varieties a part of Sassa’s efforts to boost the safety, accuracy, and effectivity of its programs, and to guard the integrity of the nation’s social grant system.

All new candidates who don’t use the usual South African ID, in addition to current shoppers present process private info evaluations or modifications, shall be required to finish the biometric enrolment course of.

“This initiative, which aligns with Regulation 13(1) of the Social Help Act, is a proactive measure geared toward enhancing safety, enhancing the integrity of our programs, and stopping doubtlessly fraudulent actions associated to id misrepresentation,” mentioned Sassa spokesperson Paseka Letsatsi.

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To make sure a easy implementation throughout all areas, Sassa’s Info and Communication Know-how (ICT) workforce, in collaboration with the State Info Know-how Company (SITA), has educated a bunch of designated ‘super-users’.

These people will now facilitate regional coaching beneath the ‘Practice-the-Coach’ programme, equipping workers at each Sassa workplace to handle biometric enrolments effectively.

Sassa has additionally dedicated to making sure that every one workplaces are adequately staffed to help shoppers and keep away from delays through the rollout.

“Sassa is pulling out all of the stops in tightening its programs and implementing measures meant to safeguard social grants—making certain that we pay the suitable grant to the suitable particular person on the proper time and place. Njalo!” the company mentioned in a press release.

For enquiries about social grants, beneficiaries are inspired to contact Sassa’s toll-free quantity at 0800 60 10 11 or e-mail GrantEnquiries@sassa.gov.za

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