Some wins begin with a product demo. Others begin with a follow-up. This one began with a dry ingredient manufacturing unit in Chile and a world initiative to cut back contamination and human error. However what made all of it click on was the launch of the Robotiq AX30 Palletizing Resolution.
A well-known face with a brand new aim
This buyer is understood for manufacturing delicate drinks—however not at this facility. Right here, they produce the dry ingredient blends that make up the key recipes.
Due to how delicate these elements are, the corporate had a transparent directive:
Automate wherever attainable to cut back human interplay and forestall contamination. The less arms within the course of, the higher.
Additionally they wished to reduce human error and tackle ergonomic dangers since operators had been manually dealing with 22 kg (50 lb) packing containers on the finish of the road. Not supreme.
Why now?
Humorous sufficient, this wasn’t our first interplay with them. Some time again, our accomplice helped them deploy a case forming utility utilizing a collaborative robotic. They liked the simplicity and structure flexibility. However on the time, our palletizing resolution didn’t have the payload they wanted.
Quick-forward a bit, and we’ve acquired the AX30, which might deal with as much as 32kg (70 lb).
A tighter match than industrial
After I visited the plant once more, I used to be apprehensive. The product is dear, the method is exact, and I assumed we is perhaps going head-to-head with an industrial robotic.
However then I noticed the ground.
There merely wasn’t sufficient area to put in a standard palletizer. Between the tight structure and security issues, it was clear they wanted one thing compact—and collaborative.
Our AX30 mannequin checked each field:
✅ Protected, ergonomic resolution
✅ Compact footprint
✅ Handles their payload wants with ease
✅ Quick to deploy
✅ No main structure adjustments wanted
From “not but” to “let’s go”
We ended up closing the deal for 3 AX30 models. The client was thrilled, not solely as a result of we may meet their wants, however as a result of the answer was collaborative, easy, and already confirmed of their setting.
Even higher? Our accomplice is establishing a show of the AX30 in their very own facility. They’ll run buyer demos and use this win to encourage others within the area.
Closing ideas
This win wasn’t about checking a field. It was about aligning with the shopper’s broader targets—cleaner processes, fewer dangers, and long-term flexibility.
And due to our accomplice, their belief in Robotiq, and the ability of the AX30, we turned a decent area right into a strategic deployment.
Need to see if Robotiq Palletizing Options can suit your manufacturing unit wants? Reply a sequence of questions to search out out in a matter of minutes!
